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As of 2023, only 27% of UK SMEs had implemented automation in their operations.


Guidance Automation

Business Process Improvement Consulting

Our Business Process Improvement Consulting service provides an in-depth evaluation of operations and efficiency. At £125.00 per hour, we offer expert guidance to streamline workflows, reduce inefficiencies, and boost productivity.


Each consultation is tailored to your needs, covering key areas that drive performance.

What’s Included in Your Consulting Package?

Business efficiency consultant advising a company on process improvement and workflow optimisation.

Personalised Business Support

Our consulting service is designed to help you improve efficiency, reduce wasted time, and streamline business operations. Unlike mentoring, which focuses on personal development, this service is all about your business, identifying practical, actionable solutions that enhance processes, optimise workflows, and remove inefficiencies. We work closely with you to ensure these improvements lead to long-term growth and sustainable success. 

Consultant and business owner developing a strategic plan to improve efficiency and scale operations

Long-Term Strategy for Growth

We don’t just fix immediate problems, we help you create a sustainable, long-term plan that covers every part of your business, including:

  • Processes and operations – Streamline workflows and eliminate inefficiencies.
  • People and culture – Build a high-performance team and embed a culture of improvement.
  • Technology and software – Ensure your tools and systems are working for you, not against you.

Online business efficiency training resources for improving processes and productivity.

Access to Online Learning Content

Our online resource library is growing, providing valuable tools to support your business improvement journey. While currently small, we are continuously expanding our collection of efficiency hacks, process optimisation tips, and step-by-step guides to help you streamline operations and work smarter. As new content is added, you’ll gain access to practical insights and strategies that can be applied at your own pace, ensuring you always have relevant, actionable support when you need it. 

Business consultant reviewing discounted professional development courses for process improvement.

Discounted Learning Resources

As part of our consulting package, you’ll receive exclusive discounts on specialist courses designed to help you and your team develop essential skills, improve efficiency, and drive business growth. Whether you’re looking to refine process improvement techniques, adopt automation tools, or strengthen your business strategy, these courses provide practical, actionable knowledge to support your success. With new courses being introduced over time, you’ll have ongoing access to valuable learning opportunities at a reduced cost, making continuous development more accessible and affordable. 

Business efficiency check-in meeting to track progress and refine improvement strategies.

Monthly 30-Minute Progress Meeting

Signing up for a monthly retainer ensures you receive regular check-ins to track progress, tackle challenges, and refine your strategy. These sessions keep you accountable, helping you stay focused on your goals while adapting to changes. With ongoing expert support, you can make continuous improvements, resolve issues quickly, and maintain long-term business growth. customized solutions that meet their unique needs.

Consultant providing tailored business efficiency support with flexible retainer options.

Flexible Consulting Support

Our retainer packages start from £100 per month, providing structured, ongoing support to help your business grow efficiently.

  • One hour of consulting support included each month.
  • Additional hours available at: 
    • £80 per hour when included in a monthly retainer.
    • £90 per hour for ad hoc support.
  • Clients on a retainer package receive a free two-hour planning session.

This ensures you have consistent expert guidance, with flexible and cost-effective options tailored to your business needs.

Expert Support for Smarter, More Efficient Business Growth

 A successful business isn’t just about working hard, it’s about working smart. Our consulting package provides ongoing, hands-on support to help you streamline operations, improve efficiency, and build a long-term strategy for growth.


This is more than just advice, we work with you, offering practical solutions tailored to your unique challenges. Whether it’s refining processes, optimising software and systems, or ensuring your people and culture align with your goals, we’re here to help you make real, lasting improvements.

Get in Touch

Contact Us

Our Team Can Help

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Business Process Improvement Consulting – Get in Touch

Our Business Efficiency Consultants are passionate about helping businesses like yours reach their full potential. We’re always ready to listen to your challenges and discuss how we can help. Whether you’re looking to improve inefficient processes, empower and train your employees, or explore the potential of automation within your operations, we are here to guide you every step of the way.

Get in touch with us to learn more about how we can make meaningful, lasting changes in your business.

Sustained Innovation

87 Suffield Close, Tharston, Norwich, Norfolk, NR15 2JJ

enquiries@sustainedinnovation.co.uk

Hours

Mon

09:00 – 17:00

Tue

09:00 – 17:00

Wed

09:00 – 17:00

Thu

09:00 – 17:00

Fri

09:00 – 17:00

Sat

Closed

Sun

Closed

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Sustained Innovation

87 Suffield Close, Tharston, Norwich, Norfolk, NR15 2JJ

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